All orders are sent by Royal Mail Special Delivery. Please note a signature is required upon delivery.
Orders received before 2pm will be sent for next day delivery except some items which may take up to 4 days.
Once your order is despatched you will receive an email with instructions on how to track your order.
Collection - Click and Collect
If you would prefer to collect your item from our shop then we will have it ready and waiting for you to collect at your convenience.
Please allow us up to two hours to process your order - we will email you to say when it is ready.
If for any reason you are unhappy with your purchase then you must send it back to us as you received it for a full refund within 14 days of receipt.
How to return an item:
Any returns showing signs of wear or those that have been engraved, altered, personalised, resized or damaged in any way will not be accepted for refund.
Please note that for hygiene reasons, earrings can only be returned if faulty or damaged.
Shop With Us With Confidence
Bensons of Ludlow are authorised dealers of every brand on our website so you can rest assured that you will be getting an authentic product with the full manufacturer's guarantee, supported by our own comprehensive after-sales service.
Reasons For Using Us: